- (+64 4) 478 8189
- (+64 4) 477 1140
- Private Bag 13 906
Johnsonville
Wellington 6440
Complaints Procedure
Guidelines for making a complaint
Step 1:
The issue requiring resolution can be addressed directly with the person concerned by the complainant or through their support person, orally or in writing.
Step 2:
If the issue is not resolved to the satisfaction of both parties then it should be referred to the appropriate person for investigation/arbitration/mediation (HOD, Dean, Deputy Principal, Course Coordinator).
Step 3:
If the issue is not resolved to the satisfaction of both parties a final appeal may be made to the Principal.
- Parties involved should keep a written record of actions taken.
- Complaints may be made directly to the Principal. Depending on the nature of the complaint the Principal may refer the matter to the Board of Trustees.
- Complaints regarding the Principal should be made to the chairperson of the Board of Trustees.
- Investigation of complaints should be conducted in a fair and transparent manner that accords respect to all parties and reflects the principles of natural justice.
- All parties to a complaint will be informed of the outcome(s).
News
Board of Trustees Election 2013
Tuesday 21st May 2013
The schedule for the election of three Parent Trustee on the onslow College Board of Trustees for three years starting T...
Read more »Recent Rowing Prizegiving
Monday 20th May 2013
The Wellington Rowing Club Prize Giving was held last Saturday 18 May and Onslow College rowers were awarded in the foll...
Read more »OPEN EVENING 2013
Thursday 9th May 2013
Onslow College Open Evening, Wednesday 12 June 2013, 5.00-7.00pm. From 5.00pm until 6.20pm we invite you to make a ci...
Read more »ENTERTAINMENT BOOKS AVAILABLE...
Thursday 9th May 2013
ENTERTAINMENT BOOKS ARE AVAILABLE NOW FROM ONSLOW COLLEGE These are available for purchase online now.View the book on...
Read more »WINTER SPORT COACHES NEEDED!!!!!!
Friday 3rd May 2013
Coaches Needed! College sport cannot run without significant input from our community. We are lucky to have a dedicat...
Read more »Important Dates to be aware of
Thursday 28th February 2013
Reports & Report EveningsThis year we plan to trial a different system for report evenings, by combining some evenin...
Read more »Congratulations to Charlotte Flanagan....
Monday 18th February 2013
Charlotte was part of the New Zealand Ladies Rifle Team that competed in the Tri-Nations competition in South Africi...
Read more »Important Dates for Term 1 2013
Friday 25th January 2013
Start of Year Timetable: Monday 28 January - Course confirmation for Year 12 at 9.30am in the Hall and Year 13 at 1pm ...
Read more »Basketball Coaches and Managers Wanted 2013 Season
Wednesday 12th December 2012
The Basketball Committee are seeking volunteer Coaches and Managers for our Junior and Senior teams for 2013. Applicat...
Read more »