Guidelines for making a complaint
The issue requiring resolution can be addressed directly with the person concerned by the complainant or through their support person, orally or in writing.
If the issue is not resolved to the satisfaction of both parties then it should be referred to the appropriate person for investigation/arbitration/mediation (HOD, Dean, Deputy Principal, Course Coordinator).
If the issue is not resolved to the satisfaction of both parties a final appeal may be made to the Principal.
- Parties involved should keep a written record of actions taken.
- Complaints may be made directly to the Principal. Depending on the nature of the complaint the Principal may refer the matter to the Board of Trustees.
- Complaints regarding the Principal should be made to the chairperson of the Board of Trustees.
- Investigation of complaints should be conducted in a fair and transparent manner that accords respect to all parties and reflects the principles of natural justice.
- All parties to a complaint will be informed of the outcome(s).
New Bus route Ohariu Valley
Thursday 12th February 2015
The Ministry of Education has approved the implementation of a new bus route to service eligible students from Johnsonvi...Read more »
Safe Driving Campaign
Tuesday 3rd February 2015
In consultation with Senior Management at Onslow College, Police will be targeting Onslow College drivers who are breach...Read more »
Year 9 Tea 2015
Tuesday 3rd February 2015
The annual Year 9 tea is an opportunity for parents and families to meet their Year 9's form teacher and also other fami...Read more »
Course Confirmation 26 January
Tuesday 20th January 2015
A reminder to all Senior Students that Course Confirmation is on Monday 26 January. Course Confirmation is compulsory f...Read more »
Onslow College - Clean sweep of 1914 Christmas Truce 5-a-side football tournament
Thursday 11th December 2014
Football is often called the beautiful game, but a century ago it also led to a beautiful moment in the midst of the hor...Read more »
Football Success Stories
Friday 5th December 2014
The following Onslow College students have been chosen in the 2015 Football Federation Training Squad: Luke Agalawatta...Read more »
Onslow College Celebration of Success - Thursday 27th November
Tuesday 25th November 2014
The Onslow College Celebration of Success is a new initiative designed to recognise and celebrate the unique culture of ...Read more »
Monday 20th October 2014
We are delighted that so many of our students in Year 13 have recevied scholarships for Tertiary Study in 2015. Victor...Read more »
Wednesday 11th June 2014
Copies of all our bulletins are available on the website http://www.onslow.school.nz/home/about-us/newsletters/bulletins...Read more »